Can I file a complaint about my insurance company with the Office of Public Insurance Counsel in Texas?

Can I file a complaint with OPIC in Texas?

The Office of Public Insurance Counsel (OPIC) is a Texas state agency that describes its own role on its website, including what it says about complaints and legal representation. In its own words, OPIC says it is an official state agency that represents the interests of Texas consumers in insurance matters.¹ OPIC says it is an independent state agency and not part of the Texas Department of Insurance (TDI).¹ OPIC also says it cannot give legal advice or representation to individual consumers.¹ OPIC says it is not the state insurance regulator, so a complaint about an insurance company cannot be filed with it.¹ OPIC’s website gives this wording on complaints about an insurance company:

Please keep in mind that we are not the state insurance regulator, so you cannot file a complaint about your insurance company with us.

What does OPIC say about itself?

Question	What OPIC says
What is OPIC?	An official state agency that represents the interests of Texas consumers in insurance matters.1
Is it part of TDI?	No, it is an independent state agency.1
Can it represent an individual?	It cannot give legal advice or representation to individual consumers.1
Can a complaint be filed with it?	A complaint about an insurance company cannot be filed with it, because it is not the state insurance regulator.1

What the sources do not state

The sources used here do not state what OPIC does when a consumer contacts it.

Next step

OPIC publishes its own text on the OPIC website. The filing lookup tool is where to look up filing details for a situation.