Texas car insurance rules: open dataset

40 receipts · verified

What this is

The Texas rules behind every page on this site, one record per rule: the value, the agency that publishes it, the verbatim quote and a link to the government page it comes from.

246 facts from 40 government sources, last retrieved October 2026.

How facts are verified

Each record stores a verbatim quote from a Texas government source. On the retrieval date, the quote was found in the text of that source page. Facts that may have changed since are flagged internally and left out of this dataset.

Licence

Free to copy, share and adapt, including commercially, if you credit TLDR Insurance.CC BY 4.0

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All facts

Requirements

FactValueAgencySource
Minimum bodily injury liability per person$30,000Texas Legislature (Texas Constitution and Statutes)Open source
Minimum bodily injury liability per collision$60,000Texas Legislature (Texas Constitution and Statutes)Open source
Minimum property damage liability per collision$25,000Texas Legislature (Texas Constitution and Statutes)Open source
Texas minimum liability limits, as described by TDI30/60/25Texas Department of InsuranceOpen source
Ways to establish financial responsibility5 optionsTexas Legislature (Texas Constitution and Statutes)Open source
Cash or securities deposit with the comptroller$55,000Texas Legislature (Texas Constitution and Statutes)Open source
Proof of insurance shown on a phoneacceptedTexas Legislature (Texas Constitution and Statutes)Open source
Presumption when proof is not shownpresumed violationTexas Legislature (Texas Constitution and Statutes)Open source
State insurance verification programTexasSureTexas Legislature (Texas Constitution and Statutes)Open source
Officer must try to verify coverage before citingrequiredTexas Legislature (Texas Constitution and Statutes)Open source
Uninsured/underinsured motorist coverage must be provided or offeredinsurer must provide unless rejected in writingTexas Legislature (Texas Constitution and Statutes)Open source
How uninsured motorist coverage can be declinedin writingTexas Legislature (Texas Constitution and Statutes)Open source
TDI on uninsured/underinsured motorist coveragemust be offeredTexas Department of InsuranceOpen source
Personal injury protection (PIP) in Texas auto policiesincluded unless rejected in writingTexas Department of InsuranceOpen source
Policies under 30 days cannot be used for license, registration or inspection30 daysTexas Legislature (Texas Constitution and Statutes)Open source
What the assigned risk plan (TAIPA) providesassignment of insuranceTexas Legislature (Texas Constitution and Statutes)Open source
TAIPA eligibility: rejections by other insurers2 insurersTexas Legislature (Texas Constitution and Statutes)Open source
TAIPA eligibility: time window for the two rejections60 daysTexas Automobile Insurance Plan AssociationOpen source
Liability limits available through TAIPA30/60/25Texas Automobile Insurance Plan AssociationOpen source
Physical damage coverage through TAIPAnot availableTexas Automobile Insurance Plan AssociationOpen source
Coverages TDI says TAIPA sellsliability, PIP, UM/UIMTexas Department of InsuranceOpen source
Policy term available through TAIPAannual onlyTexas Automobile Insurance Plan AssociationOpen source
How to apply to TAIPAthrough an insurance agentTexas Automobile Insurance Plan AssociationOpen source
Cheaper policy outside TAIPA after a clean record3 yearsTexas Department of InsuranceOpen source
TAIPA eligibility: driver licensevalid license or SR-22 requestTexas Automobile Insurance Plan AssociationOpen source

SR-22

FactValueAgencySource
SR-22 through TAIPAavailableTexas Automobile Insurance Plan AssociationOpen source
What an SR-22 iscertificateTexas Department of Public SafetyOpen source
How long an SR-22 must be maintained2 yearsTexas Department of Public SafetyOpen source
SR-22 duration runs from the most recent conviction2 yearsTexas Department of Public SafetyOpen source
Time already elapsed counts toward the two years1 year remaining (example)Texas Department of Public SafetyOpen source
New conviction can extend the SR-22 periodmay be extendedTexas Department of Public SafetyOpen source
Situations where DPS requires an SR-22 filingcrash suspension, repeat no-insurance conviction, or civil judgmentTexas Department of Public SafetyOpen source
Convictions that can require an SR-22DWI, drug offenses, DWLI, repeat no-insuranceTexas Department of Public SafetyOpen source
SR-22 with a security deposit after a crashrequiredTexas Department of Public SafetyOpen source
Prepaid policy needed when filing after a crash with a security deposit6 months, prepaidTexas Legislature (Texas Constitution and Statutes)Open source
SR-22A certification of a prepaid policySR-22ATexas Department of Public SafetyOpen source
An insurance card cannot replace an SR-22not acceptedTexas Department of Public SafetyOpen source
Who tells DPS when an SR-22 endsinsurance providerTexas Department of Public SafetyOpen source
What can happen if an SR-22 is cancelled, terminated or lapsesdriving privilege and registration may be suspendedTexas Department of Public SafetyOpen source
Re-suspension after an SR-22 lapsenew SR-22 and $100 feeTexas Department of Public SafetyOpen source
Earliest termination of a certified policysixth day after DPS receives noticeTexas Legislature (Texas Constitution and Statutes)Open source
SR-22 without owning a vehiclenon-owner SR-22 availableTexas Department of Public SafetyOpen source
Availability of SR-22 filingsnot offered by all insurersTexas Department of Public SafetyOpen source
Who files an SR-22insurer files with DPSTexas Department of Public SafetyOpen source
DPS processing time for an SR-22up to 21 business daysTexas Department of Public SafetyOpen source
Checking whether DPS received and processed an SR-22License Eligibility pageTexas Department of Public SafetyOpen source
Reinstatement fee paired with an SR-22$100Texas Department of Public SafetyOpen source
SR-22 waiver for a repeat no-insurance conviction when insuredwaived with proofTexas Department of Public SafetyOpen source
SR-22 after a judgment suspensionif under 2 years since judgmentTexas Department of Public SafetyOpen source
Registration suspension after a license suspensionavoided by filing proofTexas Legislature (Texas Constitution and Statutes)Open source
Proof needed before certain Chapter 601 suspensions can endrequiredTexas Legislature (Texas Constitution and Statutes)Open source
SR-22 after a conviction for driving while license invalidrequired, 2 yearsTexas Department of Public SafetyOpen source

DUI

FactValueAgencySource
Surcharge after an ALR suspensionnoneTexas Department of Public SafetyOpen source
DWI first offense classification and minimum confinement72 hours minimum confinementTexas Legislature (Texas Constitution and Statutes)Open source
Maximum punishment for a Class B misdemeanor$2,000 fine; up to 180 days in jailTexas Legislature (Texas Constitution and Statutes)Open source
DWI with alcohol concentration of 0.15 or moreClass A misdemeanorTexas Legislature (Texas Constitution and Statutes)Open source
Maximum punishment for a Class A misdemeanor$4,000 fine; up to 1 year in jailTexas Legislature (Texas Constitution and Statutes)Open source
DWI with one prior intoxication conviction30 days minimum confinementTexas Legislature (Texas Constitution and Statutes)Open source
DWI with prior intoxication manslaughter or two other prior convictionsthird-degree felonyTexas Legislature (Texas Constitution and Statutes)Open source
Court-set license suspension after a first DWI conviction90 days to 1 yearTexas Legislature (Texas Constitution and Statutes)Open source
License suspension for an enhanced DWI under Penal Code 49.09(a) or (b)180 days to 2 yearsTexas Legislature (Texas Constitution and Statutes)Open source
License suspension for an enhanced DWI that is also subject to Penal Code 49.09(h)1 to 2 yearsTexas Legislature (Texas Constitution and Statutes)Open source
When a court-set DWI suspension beginswithin 30 days after convictionTexas Legislature (Texas Constitution and Statutes)Open source
Credit for an ALR refusal suspension toward the DWI suspensioncredit appliesTexas Legislature (Texas Constitution and Statutes)Open source
DWI conviction and ALR suspension can both applyseparate suspensions possibleTexas Department of Public SafetyOpen source
License suspension for a driver under 21 convicted of DWI1 yearTexas Department of Public SafetyOpen source
Deadline to submit alcohol education completion after a DWI conviction180 days from convictionTexas Department of Public SafetyOpen source
SR-22 requirement after a DWI conviction2 yearsTexas Department of Public SafetyOpen source
Court may require an ignition interlock device on community supervisioncourt may requireTexas Legislature (Texas Constitution and Statutes)Open source
When the court must require an ignition interlock devicecourt shall require in listed casesTexas Legislature (Texas Constitution and Statutes)Open source
Interlock restricted licenserequired to drive with an interlockTexas Department of Public SafetyOpen source
Who pays for an ignition interlock devicethe driver, unless the court finds otherwiseTexas Legislature (Texas Constitution and Statutes)Open source
Interlock restriction on an occupational license after DWI or ALRautomaticTexas Department of Public SafetyOpen source
ALR suspension for refusing a breath or blood specimen180 daysTexas Legislature (Texas Constitution and Statutes)Open source
ALR refusal suspension with a prior alcohol or drug enforcement contact2 yearsTexas Legislature (Texas Constitution and Statutes)Open source
ALR suspension for failing a breath or blood test (adult, no prior contact)90 daysTexas Legislature (Texas Constitution and Statutes)Open source
ALR suspension for failing a test with a prior alcohol or drug enforcement contact1 yearTexas Legislature (Texas Constitution and Statutes)Open source
ALR suspension for a minor with no prior listed convictions60 daysTexas Legislature (Texas Constitution and Statutes)Open source
When an ALR refusal suspension takes effect40th day after noticeTexas Legislature (Texas Constitution and Statutes)Open source
Deadline to request an ALR hearing15 days after receiving noticeTexas Legislature (Texas Constitution and Statutes)Open source
DPS statement of the ALR hearing deadline15 days of receiving the DIC-25Texas Department of Public SafetyOpen source
Effect of requesting an ALR hearingsuspension stayedTexas Legislature (Texas Constitution and Statutes)Open source
Missing the ALR hearingaffirmative finding, finalTexas Department of Public SafetyOpen source
ALR reinstatement fee$125Texas Legislature (Texas Constitution and Statutes)Open source
ALR fee when the suspension is rescindednot requiredTexas Legislature (Texas Constitution and Statutes)Open source
Acquittal and the ALR suspensionsuspension may not be imposed or is rescindedTexas Legislature (Texas Constitution and Statutes)Open source
Refund of ALR fees after a negative hearing findingrefundedTexas Department of Public SafetyOpen source
Hearing on an occupational license petition after a DWI convictioncourt hearing requiredTexas Legislature (Texas Constitution and Statutes)Open source
Occupational license denial: repeat intoxication convictionsmore than once in 10 yearsTexas Legislature (Texas Constitution and Statutes)Open source

Coverage lapse

FactValueAgencySource
Fine range for a first driving-uninsured conviction$175 to $350Texas Legislature (Texas Constitution and Statutes)Open source
Fine range for a repeat driving-uninsured conviction$350 to $1,000Texas Legislature (Texas Constitution and Statutes)Open source
Fine reduction for first offense when unable to paybelow $175Texas Legislature (Texas Constitution and Statutes)Open source
Defense when valid coverage existed at the timecharge dismissedTexas Legislature (Texas Constitution and Statutes)Open source
License suspension after a second driving-uninsured conviction2 yearsTexas Legislature (Texas Constitution and Statutes)Open source
Waiver of the proof requirement if insured at the time of arrestwaivableTexas Legislature (Texas Constitution and Statutes)Open source
Vehicle impoundment after a second driving-uninsured convictionrequiredTexas Legislature (Texas Constitution and Statutes)Open source
Length of impoundment180 daysTexas Legislature (Texas Constitution and Statutes)Open source
Proof of coverage needed to release an impounded vehicle2 yearsTexas Legislature (Texas Constitution and Statutes)Open source
Daily reimbursement fee for impoundment$15 per dayTexas Legislature (Texas Constitution and Statutes)Open source
Registration requires proof of financial responsibilityrequiredTexas Legislature (Texas Constitution and Statutes)Open source
Passing inspection requires proof of financial responsibilityrequiredTexas Legislature (Texas Constitution and Statutes)Open source
Driver Responsibility Program statusrepealedTexas Department of Public SafetyOpen source
Licenses suspended only for unpaid surchargesreinstatedTexas Department of Public SafetyOpen source
Penalty for driving without required proof on filea fine of up to $500, up to 6 months in county jail, or bothTexas Legislature (Texas Constitution and Statutes)Open source
Insurer may cancel for non-payment of premiumpermittedTexas Legislature (Texas Constitution and Statutes)Open source
Cancellation notice period for non-payment10 daysTexas Legislature (Texas Constitution and Statutes)Open source
Early cancellation window for personal auto policies60 daysTexas Legislature (Texas Constitution and Statutes)Open source
Reinstating a policy cancelled for non-payment60 daysTexas Legislature (Texas Constitution and Statutes)Open source
Coverage during a lapse before reinstatementnone until payment receivedTexas Legislature (Texas Constitution and Statutes)Open source
Deadline to refund unearned premium on a cancelled auto policy15th business dayTexas Legislature (Texas Constitution and Statutes)Open source

Suspended license

FactValueAgencySource
License suspension after a drug or controlled substance conviction90 daysTexas Department of Public SafetyOpen source
Reinstatement fee for a departmental suspension$100Texas Department of Public SafetyOpen source
Reinstatement fee for a safety responsibility suspension$100Texas Department of Public SafetyOpen source
Reinstatement fee for an ALR suspension$125Texas Department of Public SafetyOpen source
Reinstatement fee for an education program suspension$100Texas Department of Public SafetyOpen source
Statutory reinstatement fee after a suspension or revocation under Chapter 521, Subchapter N$100Texas Legislature (Texas Constitution and Statutes)Open source
Statutory reinstatement fee after a Chapter 601 suspension$100Texas Legislature (Texas Constitution and Statutes)Open source
Multiple reinstatement fees can apply$225 (example: ALR plus safety responsibility)Texas Department of Public SafetyOpen source
When reinstatement fees must be paidbefore applying, renewing or upgradingTexas Department of Public SafetyOpen source
Waivers and installment plans for reinstatement feesnot permittedTexas Department of Public SafetyOpen source
Paying reinstatement fees at a driver license officenot possibleTexas Department of Public SafetyOpen source
How to check license eligibility and what is owedDPS License Eligibility pageTexas Department of Public SafetyOpen source
When eligibility status shows eligibleafter compliance items processed and suspension period endedTexas Department of Public SafetyOpen source
Driving while license invalid: when the offense appliesoffenseTexas Legislature (Texas Constitution and Statutes)Open source
Base classification of driving while license invalidClass C misdemeanorTexas Legislature (Texas Constitution and Statutes)Open source
Maximum fine for a Class C misdemeanor$500Texas Legislature (Texas Constitution and Statutes)Open source
Driving while license invalid with a prior DWLI convictionClass B misdemeanorTexas Legislature (Texas Constitution and Statutes)Open source
Driving while license invalid while also uninsuredClass B misdemeanorTexas Legislature (Texas Constitution and Statutes)Open source
Driving while license invalid after an intoxication-related suspensionClass B misdemeanorTexas Legislature (Texas Constitution and Statutes)Open source
Departmental suspension for an offense or crash while license invalid90 daysTexas Department of Public SafetyOpen source
Length of a mandatory DWLI suspensionup to 2 yearsTexas Department of Public SafetyOpen source
Deadline to request a hearing on a departmental DWLI suspension20 days of the original noticeTexas Department of Public SafetyOpen source
Hearing for a mandatory DWLI suspensionnot availableTexas Department of Public SafetyOpen source
License suspension after a crash without insurancecriteria applyTexas Department of Public SafetyOpen source
Crash damage threshold for a Safety Responsibility suspension$1,000Texas Department of Public SafetyOpen source
Deadline to request a hearing on a crash suspension20 days after the noticeTexas Department of Public SafetyOpen source
Insurer cancellation when a license or registration is suspendedpermittedTexas Legislature (Texas Constitution and Statutes)Open source
Endorsement excluding the suspended driverinsurer may not cancel if named insured consentsTexas Legislature (Texas Constitution and Statutes)Open source
What an occupational license allowswork, essential household duties, schoolTexas Department of Public SafetyOpen source
Who is eligible to apply for an occupational licensesuspended, revoked or cancelled for a cause other than medicalTexas Legislature (Texas Constitution and Statutes)Open source
Occupational license and commercial vehiclesnot authorizedTexas Legislature (Texas Constitution and Statutes)Open source
Where to petition for an occupational licensejustice, county or district courtTexas Department of Public SafetyOpen source
The court order is not the license itselforder must be submitted to DPSTexas Department of Public SafetyOpen source
Documents DPS requires for an occupational licensepetition, court order, SR-22, feesTexas Department of Public SafetyOpen source
Fee for issuing or renewing an occupational license$10Texas Legislature (Texas Constitution and Statutes)Open source
Maximum length of an occupational license2 yearsTexas Department of Public SafetyOpen source
Court filing cost for an occupational license petitioncourt's civil filing fee or statement of inability to payTexas Legislature (Texas Constitution and Statutes)Open source
Occupational license petition denial for no proof of financial responsibilityjudge may denyTexas Legislature (Texas Constitution and Statutes)Open source

No down payment

FactValueAgencySource
TAIPA application and down paymentsent with the applicationTexas Automobile Insurance Plan AssociationOpen source
Rate limit on premium financingcapped by Finance Code Chapter 342Texas Legislature (Texas Constitution and Statutes)Open source
How the finance charge is computedon the balance after the down paymentTexas Legislature (Texas Constitution and Statutes)Open source
Charges in a premium finance agreementonly authorized chargesTexas Legislature (Texas Constitution and Statutes)Open source
Premium finance agreement must state the down paymentrequired contentTexas Legislature (Texas Constitution and Statutes)Open source
Advertising of premium finance termsno false, misleading or deceptive statementsTexas Legislature (Texas Constitution and Statutes)Open source
Notice before a premium finance company cancels for missed payment10 days minimum from mailingTexas Legislature (Texas Constitution and Statutes)Open source
When a premium finance company may cancelfailure to pay as agreedTexas Legislature (Texas Constitution and Statutes)Open source
Minimum policy term usable as proof for inspection30 daysTexas Legislature (Texas Constitution and Statutes)Open source

After a crash

FactValueAgencySource
How TDI says an insurer decides a car is totaledRepair cost about the same or more than the car's valueTexas Department of InsuranceOpen source
Insurer may total a car with a lower repair costPossibleTexas Department of InsuranceOpen source
Asking the insurer for its car-value sourceCan askTexas Department of InsuranceOpen source
Negotiating a totaled-car valueCan try to negotiateTexas Department of InsuranceOpen source
Totaled-car payout basisCar's value minus depreciationTexas Department of InsuranceOpen source
Totaled-car payout and a new replacement carNot paidTexas Department of InsuranceOpen source
Totaled-car payout versus a loan balanceMay fall shortTexas Department of InsuranceOpen source
Cap on repair or replacement paymentsActual cash valueTexas Department of InsuranceOpen source
TDI definition of actual cash valueCost to replace the car minus depreciationTexas Department of InsuranceOpen source
Keeping a totaled car: salvage valueSubtracted from the paymentTexas Department of InsuranceOpen source
Keeping a totaled car: title after repairNew title from TxDMVTexas Department of InsuranceOpen source
Nonrepairable titleCannot be retitled or registeredTexas Department of InsuranceOpen source
What the owner of a nonrepairable vehicle may not doNo operating, repairing or registeringTexas Legislature (Texas Constitution and Statutes)Open source
Title issued after a salvage vehicle is rebuiltMust disclose former conditionTexas Legislature (Texas Constitution and Statutes)Open source
Insurer that acquires a salvage or nonrepairable vehicleMust apply for a salvage or nonrepairable titleTexas Legislature (Texas Constitution and Statutes)Open source
Insurer report when the owner keeps a wrecked vehiclebefore the 31st day after paymentTexas Legislature (Texas Constitution and Statutes)Open source
Choosing a repair shopAny shop you chooseTexas Department of InsuranceOpen source
Insurer list of preferred repair shopsCannot be requiredTexas Department of InsuranceOpen source
Extra repair costs found at the shopPaid if the insurer agrees with the new estimateTexas Department of InsuranceOpen source
Rental reimbursement coveragePays for a rental car while yours is stolen or being repairedTexas Department of InsuranceOpen source
Rental car when another driver caused the accidentOther driver's insurer paysTexas Department of InsuranceOpen source
Length of rental coverage from your own insurerTime the insurer believes is reasonableTexas Department of InsuranceOpen source
Deadline to acknowledge a claim and start investigating15 daysTexas Legislature (Texas Constitution and Statutes)Open source
Deadline to accept or reject a claim15 business daysTexas Legislature (Texas Constitution and Statutes)Open source
Reasons required in a claim rejection noticeReasons for the rejectionTexas Legislature (Texas Constitution and Statutes)Open source
Notice when an insurer needs more time to decideWithin the same period, with the reasonsTexas Legislature (Texas Constitution and Statutes)Open source
Outer deadline to decide after a delay notice45 daysTexas Legislature (Texas Constitution and Statutes)Open source
Deadline to pay after notifying the claimant it will pay5 business daysTexas Legislature (Texas Constitution and Statutes)Open source
Deadline to pay when payment depends on an act by the claimant5 business daysTexas Legislature (Texas Constitution and Statutes)Open source
Payment delay that triggers damages60 daysTexas Legislature (Texas Constitution and Statutes)Open source
Interest on a claim paid in violation of the prompt payment subchapter18 percent a yearTexas Legislature (Texas Constitution and Statutes)Open source
Kind of claim covered by the prompt payment subchapterFirst-party claimsTexas Legislature (Texas Constitution and Statutes)Open source
Prompt payment law and the other driver's insurerDoes not applyTexas Department of InsuranceOpen source
Your options with the other driver's insurerNo contract with that insurerTexas Department of InsuranceOpen source
Deductible after your insurer recovers from the other driver's insurerMight be reimbursedTexas Department of InsuranceOpen source
Deductible on a claim against another driver's insurerNoneTexas Department of InsuranceOpen source
When the other driver's insurer will not payFile a claim with your own insurerTexas Department of InsuranceOpen source
Uninsured or underinsured motorist coverage and car repairsPays when the at-fault driver had no or too little insuranceTexas Department of InsuranceOpen source
Collision coverage when the other driver is uninsuredPays for car repairsTexas Department of InsuranceOpen source
Uninsured motorist coverage and a hit-and-runNot paid if not reported to policeTexas Department of InsuranceOpen source
Rejecting uninsured or underinsured motorist coverageIn writingTexas Legislature (Texas Constitution and Statutes)Open source
Collision versus uninsured/underinsured property damage coverageInsured may recover under the coverage the insured choosesTexas Legislature (Texas Constitution and Statutes)Open source
Time limit on expenses payable under personal injury protection3 yearsTexas Legislature (Texas Constitution and Statutes)Open source
Time limit to sue for an injury resulting in death2 yearsTexas Legislature (Texas Constitution and Statutes)Open source
How appraisal worksEach side hires an appraiser; the two choose an umpireTexas Department of InsuranceOpen source
Who pays for appraisalPolicyholder pays own appraiser and half the umpireTexas Department of InsuranceOpen source
What appraisal can decideAmount of damage onlyTexas Department of InsuranceOpen source
Effect of the umpire's decision in appraisalBinding on both sidesTexas Department of InsuranceOpen source
Disputes appraisal can be used forOnly with your own insurance companyTexas Department of InsuranceOpen source
Duty of a driver in a crash with injury or deathStop, return if needed, and remain at the sceneTexas Legislature (Texas Constitution and Statutes)Open source
Duty of a driver in a crash that damages an attended vehicleStop and remain at the sceneTexas Legislature (Texas Constitution and Statutes)Open source
Offense level for leaving a damage-only crash, by damage amounta Class C misdemeanor if damage is under $200, a Class B misdemeanor if $200 or moreTexas Legislature (Texas Constitution and Statutes)Open source
Information a driver must give after a crashName, address, vehicle registration number and liability insurer's nameTexas Legislature (Texas Constitution and Statutes)Open source
Duty to help an injured person after a crashReasonable assistance, including transport to a physician or hospitalTexas Legislature (Texas Constitution and Statutes)Open source
When a driver must notify police of a collisionImmediately, if injury, death or a vehicle that cannot be normally and safely drivenTexas Legislature (Texas Constitution and Statutes)Open source
Damage threshold for an officer's written crash report$1,000Texas Legislature (Texas Constitution and Statutes)Open source
Deadline for an officer to file the crash report with TxDOT10 daysTexas Legislature (Texas Constitution and Statutes)Open source

Complaints

FactValueAgencySource
TDI Help Line800-252-3439Texas Department of InsuranceOpen source
First step TDI lists before a complaintTalk to the insurance company or agentTexas Department of InsuranceOpen source
Telling the company why you disagree with an estimateThe company might raise the estimateTexas Department of InsuranceOpen source
Who TDI can help with complaints againstInsurance companies, agents and adjusters TDI regulatesTexas Department of InsuranceOpen source
Complaints about body shopsTDI cannot helpTexas Department of InsuranceOpen source
Whether TDI can make a company pay a claimOnly if not paying violates a law or the policy termsTexas Department of InsuranceOpen source
Complaints against another person's insurance companyTDI probably cannot help with liability disputesTexas Department of InsuranceOpen source
Complaint about another driver's insurance companyThe company must write back explaining why it is denying or paying a certain wayTexas Department of InsuranceOpen source
Deciding fault in an accidentTDI does not decide who was at faultTexas Department of InsuranceOpen source
Limits on TDI help with claim disputesTDI cannot decide fault or determine damage amountsTexas Department of InsuranceOpen source
TDI and payment above the policyTDI cannot make a company pay more than the policy allowsTexas Department of InsuranceOpen source
How to file an auto insurance complaintOnline complaint system, with documents uploadedTexas Department of InsuranceOpen source
Form of a complaint to TDIIn writingTexas Department of InsuranceOpen source
Company response time to TDI on an auto complaint15 daysTexas Department of InsuranceOpen source
Extension a company can request to respond to TDI10 daysTexas Department of InsuranceOpen source
Company response time to TDI on auto and home complaints (other TDI page)25 daysTexas Department of InsuranceOpen source
Role of the Office of Public Insurance CounselRepresents Texas consumers' interests in insurance mattersOffice of Public Insurance CounselOpen source
Filing a complaint with OPICNot possibleOffice of Public Insurance CounselOpen source
OPIC legal help for individual consumersNoneOffice of Public Insurance CounselOpen source
Whether OPIC is part of TDINo, an independent state agencyOffice of Public Insurance CounselOpen source
Complaint about a denial, cancellation or nonrenewalMay complain to TDITexas Department of InsuranceOpen source
Reason for a turn-down, cancellation or nonrenewalIn writing, if you askTexas Department of InsuranceOpen source
Nonrenewal notice before a policy expires (current statute)60 daysTexas Legislature (Texas Constitution and Statutes)Open source
Which policies the 60-day nonrenewal notice applies topolicies delivered, issued for delivery or renewed on or after January 1, 2024Texas Legislature (Texas Constitution and Statutes)Open source
Notice rule for policies renewed before January 1, 2024Prior law continued in effectTexas Legislature (Texas Constitution and Statutes)Open source
Cancellation effective on a 12-month anniversary: notice60 daysTexas Legislature (Texas Constitution and Statutes)Open source
Refusing to renew a personal auto policy written for under a yearonly on a 12-month anniversaryTexas Legislature (Texas Constitution and Statutes)Open source
Nonrenewal because of ageNot allowed as the sole reasonTexas Legislature (Texas Constitution and Statutes)Open source
Mandatory nonrenewal for refusing to cooperate in a liability claimInsurer may not renew after the written noticeTexas Legislature (Texas Constitution and Statutes)Open source
Customer inquiries and nonrenewal or cancellationMay not be consideredTexas Legislature (Texas Constitution and Statutes)Open source
Earliest a company can nonrenewafter the policy has been in effect for 12 monthsTexas Department of InsuranceOpen source
Claims that cannot be the basis for nonrenewal (TDI list)Weather damage, hitting an animal, claims not reasonably blamed on youTexas Department of InsuranceOpen source